How SterJo Google Ad Blocker Stops Ads: Features & Performance

Troubleshooting SterJo Google Ad Blocker: Common Issues & Fixes

1. Extension not appearing in browser

• Cause: Installation incomplete or browser blocked extension.
• Fix: Reinstall extension from the official source; enable it in browser extensions/settings; restart browser.

2. Ads still showing on certain sites

• Cause: Site uses anti‑adblock techniques or dynamic/adserved content not covered by default filters.
• Fix: Update filters and the extension to the latest version; enable any “aggressive” or “stealth” blocking modes if available; add a custom rule/filter for the site’s ad domain or specific element selector.

3. Page layout broken after enabling blocker

• Cause: Blocker removed elements that the site relies on for layout.
• Fix: Temporarily disable the blocker for that site (whitelist); create an exception for the affected script or element; report the breakage to the developer so they can adjust filter rules.

4. Extension crashes or uses high CPU/memory

• Cause: Conflicts with other extensions, corrupted profile data, or large filter lists.
• Fix: Disable other extensions to check for conflicts; clear browser cache and restart; reduce number of subscribed filter lists or use a lighter filter set; reinstall the extension.

5. Extension updates fail or won’t install

• Cause: Network issues, browser policy restrictions, or corrupted installation files.
• Fix: Check network connectivity and firewall/antivirus settings; install from the browser’s official extension store if possible; remove the extension fully and reinstall.

6. Sync/settings don’t persist across devices

• Cause: No built‑in sync or browser sync not enabled.
• Fix: Export/import settings if the extension supports it; enable browser profile sync; manually copy custom filters between installs.

7. False positives (blocking wanted content)

• Cause: Overbroad filter rules or custom filters that match legitimate content.
• Fix: Temporarily disable the blocker or specific filter; create a whitelist rule for the affected domain or element; refine or remove the custom filter causing the false positive.

8. HTTPS or certificate errors after blocking

• Cause: Interception of secure resources by filtering or interfering extensions.
• Fix: Ensure the extension doesn’t install a local certificate; disable any HTTPS‑intercepting software (some privacy/security tools do this); test with the extension disabled to confirm source.

Diagnostic steps to follow (quick checklist)

1. Ensure extension and browser are up to date.
2. Disable other extensions to rule out conflicts.
3. Clear cache and restart browser.
4. Try Incognito/Private mode (enable extension there) to isolate profile issues.
5. Check extension settings and subscribed filter lists.
6. Whitelist the affected site if immediate access is needed.
7. Reinstall extension if problems persist.
8. Collect console/network logs and contact developer with steps to reproduce if you need support.